Thank you for choosing Donsdey. We want to make sure your shopping experience is smooth and pleasant. Please read our Shipping Policy to understand how we handle shipping for your orders.

1. Shipping Rates and Fees

We offer free shipping on all orders within the United States.

  • Shipping Cost: Free shipping for all orders within the U.S.
  • Shipping Method: Standard shipping via trusted courier services.
  • Shipping Time: Estimated delivery within 5 to 7 working days from the date of shipment.

2. Order Processing

We process all orders as quickly as possible. Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been processed and shipped.

  • Order Confirmation: You will receive an email confirmation after your order is placed.
  • Shipment Notification: Once your order is shipped, we will send you a shipment confirmation email with tracking information.

3. Delivery Time

We strive to deliver your order as quickly as possible. The estimated delivery time is based on your location:

  • Delivery Time: Orders within the United States typically arrive in 5 to 7 working days after shipment.
  • Shipping Delays: While we make every effort to deliver on time, delays may occur due to weather conditions, holidays, or other unforeseen circumstances. We appreciate your understanding.

4. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on the courier’s website.

  • Tracking Information: A tracking number will be provided once your order ships.
  • Delivery Status: You can use the tracking number to follow the progress of your delivery online.

5. International Shipping

Currently, we offer shipping only within the United States. International shipping is not available at this time. Please check back later for updates regarding international shipping options.

6. Shipping Issues

If you encounter any issues with your shipment, such as damaged items or missing products, please contact us immediately at donsdey-service@hotmail.com. We will work to resolve the issue as quickly as possible.

  • Damaged Goods: If your product arrives damaged, please report it to us within 48 hours of receiving the item. We will arrange for a replacement or refund as needed.
  • Missing Items: If an item is missing from your order, please contact us within 7 days of receiving your shipment, and we will help resolve the issue.

7. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated date. Please check back periodically for updates to our shipping practices.

8. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at: